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Customer Relation Management (CRM)

 

Vintec offers a complete CRM solution which helps small to mid-market businesses build profitable customer relationships. Within the CRM solution are many advanced tools and functions formerly only available in enterprise-class expensive ERP and CRM packages. BENEFIT is currently used by over 400 organizations across a wide range of professions and industries.

The Benefit CRM solution is a client / server application for managing, analyzing and enforcing business rules and procedures. BENEFIT empowers companies to control the organization’s sales, service and marketing interactions with customers.

The Benefit CRM Integrated Sales and Customer Service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service. Sales and customer service features include Marketing tools, inventory management, and a complete view of customer history and service agreements, organized on a searchable knowledge base. The Benefit CRM solution also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. The Benefit CRM solution is easy to deploy, customize, and use, accessible from the Web and from a native Win32 client. The Benefit CRM solution is designed to integrate with other business applications and scales as your business grows.

Application Features


With the integrated Sales and Customer Service modules in The Benefit CRM solution, you can share information across your organization and implement consistent and automated processes.

The Benefit CRM solution enables your organization to:

  • Build a well-organized internal operations system, integrate cross-departmental strategies, reduce duplication and confusion about who does what, and increase overall organizational efficiency and productivity. Increase sales and improve customer service.
  • You can use The Benefit CRM solution to schedule and track tasks, send e-mail, and keep detailed notes and history for each business record.
  • BENEFIT helps you easily access information about business records from one place, and generate reports.
  • Analyze business performance by using the reporting tools provided.
  • Build a well-organized internal operations system, integrate cross-departmental strategies, reduce duplication and confusion about who does what, and increase overall organizational efficiency and productivity. Increase sales and improve customer service.
    • You can use The Benefit CRM solution to schedule and track tasks, send e-mail, and keep detailed notes and history for each business record.
    • BENEFIT helps you easily access information about business records from one place, and generate reports.
    • Analyze business performance by using the reporting tools provided.





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    Benefits & Advantages

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    Benefit Features

    H&S requirements

    Presentation (download)

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